Story of an exploratory analysis led to UI/UX changes that increased revenue from crypto token swap transactions


This is my story on how I drove revenue increase from token swap transactions after some exploratory analysis around product, system, and UI/UX. This case is about transformation of a crypto token product to increase revenue.

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The transformation process took some steps: 

  • UI/UX analysis
  • System Analysis
  • Behavioral Analysis
  • A/B Experimentation

The analyses result indicated it needs an improvement on UI/UX. The A/B testing result suggested to merge the token swap as a feature in other investment products rather than to be a sole product.